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Handy Recovery - Handy Recovery is designed to recover files accidentally lost on MS Windows. The program features image recovery from CF/SM/SD cards and preview window to show the content of deleted files. It is... ... 10% discount
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Windows Downloads in Business::Helpdesk & Remote PC

IPI.HELPDESK - Do you have a web site and customers? Great! IPI.HELPDESK will help you to communicate efficiently with your customers through your web site. IPI.HELPDESK improves the process of communication with... ...

MobileController Professional Edition - MobileController is a new product which integrates computer and mobile phone together. And it will make your phone much more powerful! Mobilecontroller is your best assistant anytime you need it,... ...

Online Desktop Presenter - Present your windows desktop via Internet to any other user without any problems of firewalls nor any other security related installations. Transmit your screen content online via Internet or... ...

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Tags: helpdesk help desk help desk software helpdesk software customer support support software call center live chat crm live support free itil live help inventory customer support software
Business::Helpdesk & Remote PC has 62 titles. Updated 6 hours ago
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EasyService Help Desk Screen shot

EasyService Help Desk 2.5.2

EasyService - it's the Help Desk system for registration and watching requests from users in network. Main program's resources and features: Registration and watching users' requests in network TCP/IP (remote access support); 3 levels of the requests descriptions; Editing database; Client-server technology; Authorization; 4 types of accounts; Reports; E-mail notifications; Tasks; Attachments.

Download15 MB | Windows | Free to try | US$ 79.00, EU€ 63.64, GB£ 57.25
Tags: Help Desk HelpDesk Service desk ServiceDesk requests registration requests
TeamViewer Screen shot

TeamViewer 5.0.7904

TeamViewer is a tool for simple and fast remote control sessions, desktop sharing and file transfer with a partner computer anywhere on the Internet. The program can be started without installation on two computers and remote connections are enabled immediately. To connect, one partner just enters the automatically generated ID of the other computer. Also works behind firewalls and NAT proxies. Several million users worldwide.

Download2 MB | Windows | Free to try | Click here
Tags: Remote Control Desktop Sharing VNC Firewall File Transfer Remote Access Online-Presentation webinar web-conferencing Online-meeting VoIP
DataTrack System 3.5 Screen shot

DataTrack System 3.5 3.5.7997.9

The DataTrack System is an affordable, web enabled service and support management system designed for call centers, help desks, customer support centers, IT departments, and software development teams. Comprised of the DataTrack Server, Desktop Client, and Web Client, the DataTrack System offers an innovative, all-inclusive solution for organizations of all sizes and types.

Download14 MB | Windows | Free to try | US$ 349.99, EU€ 281.94, GB£ 253.64
Tags: support management help desk software call center IT help desk work order management customer support
ieSupportManager Helpdesk Screen shot

ieSupportManager Helpdesk 2.07

ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced.

Download20 MB | Windows | Free to try | US$ 630.00, EU€ 507.51, GB£ 456.57
Tags: helpdesk help-desk help desk support web knowledgebase
ReplyButler Screen shot

ReplyButler 3.00

ReplyButler stores your boilerplate texts and other text phrases directly in Outlook. You can automatically insert them into your answer mails with a single click, which is great for using Outlook as helpdesk. No other clipboard or text automation tool needed. All boilerplates can be stored in multiple languages and the right version is automatically chosen when you insert the text phrase into your answer e-mail.

Download2 MB | Windows | Free to try | Click here
Tags: Outlook plugin Outlook tool mail tool Outlook add-in support tool mail support
N-central Network & Systems Management Screen shot

N-central Network & Systems Management 7.0

Freemium N-central 7 remote system management software gives IT professionals in SMB a full-featured tool to deliver the most complete service remotely to their end-users, for the least expense – and report on those services with unprecedented detail. N-central delivers the features and functionality helping you to boost efficiency, reduce costs and improve service and complete user satisfaction.

Download20 KB | WindowsLinux | Free to try | Click here
Tags: it automation msp software network monitoring remote control remote desktop remote management
SupportPortal Screen shot

SupportPortal 3.2

Online help desk software that allows any business or work group assigns support ticket and issues, manage incoming and outgoing e-mails, streamline workflow, provide live chat,build knowledge base, manage access to shared binaries, and deliver newsletters through the single point of access. SupportPortal is support solution which is best suitable for use in internal and external Help Desks, Call Centers, Contact Centers, and Web Portals.

Download2 MB | WindowsLinux | Free to try | US$ 340.00, EU€ 273.89, GB£ 246.40
Tags: help desk software helpdesk service desk support ticket software web based online
Public Folder HelpDesk Screen shot

Public Folder HelpDesk 10.1

Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets stored in Outlook and Access or SQL db. Closed tickets only in the database but can be searched and re-created in Outlook if needed. E-mail history. Statistics tool, KBase. Subscription $150/month for all kalmstrom.com products.

Download10 MB | Windows | Free to try | US$ 150.00, EU€ 120.84, GB£ 108.71
Tags: Helpdesk Outlook Issue Tracking Support Call center computer support
BigAnt IM Server Screen shot

BigAnt IM Server 2.52

Create a secure and stable instant messaging system with BigAnt Instant Messenger Server. The administrative levels of BigAnt IM Server is particular designed for business use. Easy for maintenance and with advanced features. Key Features 1.Simple installation and configuration. 2.Secure and excellent file transfer capabilities. 3.Easy for maintenance. 4.Create or manage user list easily. 5.Everything is under IT administrator's control.

Download17 MB | Windows | Free to try | US$ 25.00, EU€ 20.14, GB£ 18.12
Tags: IM server messenger server instant messeger enterprise IM corporate IM
Jitbit HelpDesk Screen shot

Jitbit HelpDesk 3.6.3

Jitbit Help-Desk - ASP.NET-based customer support and knowledge-base software. Jitbit HelpDesk is a web based help desk software (also called "trouble ticket software" or "issue tracking software"). Easy to install, accessible from anywhere as a Web application and simple to use. Jitbit HelpDesk tracks and handles your customers' issues and saves your technicians' time. FREE evaluation version has no expiration.

Download542 KB | Windows | Free to try | US$ 299.00, EU€ 240.87, GB£ 216.69
Tags: help desk software issue tracking trouble
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